Website problems are a major cause of complaints to the financial ombudsman

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User experience projects at large financial websites are in part an answer to consumer complaints about websites that handle data inefficiently or incorrectly and sometimes illegally.

The Event Driven Architecture (EDA) approach is complementary to SOA, which IT vendors employ  to develop Web services. Supporting the ‘real-time’ enterprise needs an infrastructure [...]

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What outcome do the Supervisors really want for Banks?

Recent supervision especially for financial services but also in how, for example, Sarbanes Oxley has matured is looking for outcome based results that enable a more individual risk assessment and management program for end users.

As far as Banks are concerned, this drive for outcome based interpretation of compliant performance is taking place in a atmosphere [...]

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Virtualisation and sustainability - 2010

Virtualisation offers efficient dynamic provisioning, high levels of availability, resilience and business continuity.

Pre-virtualisation an average server utilization figure was 10% – in other words 90% server redundancy adding no value

Virtualisation significantly helps to reduce energy consumption, an organisations carbon footprint, and  running costs

Virtualisation market is growing rapidly especially SMB. The current market penetration of the [...]

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IBM, SAP, sustainability, upselling and cross selling

IBM software sales people are incentivised on quarterly targets – reach them and get paid, fail and well, the pressure is on. The way an IBM sales person sells their software and reaches their targets is to concentrate on 'cluster' accounts that buy IBM mainframe time and processing power to run their business, when these [...]

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